Refusals, Refusal Avoidance, and Refusal Conversion

An inherent part of project recruitment is dealing with refusals from your targets. In this blog, the TA team's Julie Jacobson Vann explores effective practices for managing this aspect of the enrollment process. The piece examines ways to convert refusals to "yes" by implementing refusal avoidance and conversion approaches.

Link: Refusals, Refusal Avoidance, and Refusal Conversion


Last modified: Friday, April 10, 2020, 9:01 AM